GLOBALBRIDGE is committed to quality - first time, on time, and every time. Our objective is to deliver the highest quality results to our clients, thus providing good value through competitive systems and solutions.We have built our business around quality management concepts, incorporating rigorous processes and robust project management controls and techniques that ensure the delivery of the highest quality results to our clients. We continuously evaluate our work to seek improvements in productivity and enhanced quality levels, using a variety of quality metrics and parameters, ensuring ongoing process improvement for the benefit of our clients.Employees are informed, trained and mentored on our quality principles and processes from the first day of employment with GLOBALBRIDGE. Commitment to quality and processes is practiced and demonstrated at all levels within the organization and any non-conformance is dealt with utmost seriousness and import. Root cause analysis is a regular part of all management and leadership trainings.
Document Translation Quality Control System
At Global Bridge we don't just advertise the quality of our services, we deliver by applying the very highest standards in the selection of competent translators:
All translators and interpreters are linguists with university degrees in translation. Certified translations are carried out by qualified translators, who are sworn by the courts and officially authorized in their language.
-- Most translators are members of internationally recognized translator's associations.
-- Translators translate only into their mother tongue (native speakers).
-- Translators work exclusively in their special fields and areas of expertise. Depending on the type and kind of the source text, we choose the most appropriate translator for your project.
These high standards ensure the quality of our finished product. You will never have to worry about the accuracy of your text, or damage to your company image caused by inaccurate or unprofessional translation.
Globalization Quality Assurance
Quality Assurance (QA) at Global Bridge consists of those procedures, techniques and tools used to ensure that a product meets or exceed pre-specified standards. GB QA management covers 5 primary elements as:
QA Organization
Process Quality Assurance
Product & Process Standards
Acceptance of Standards
Knowledge Database
QA Organization - It is assumed that a well-planned and managed process is more likely to lead to high quality products. So, the QA team at Global Bridge:
-- Defines process standards such as how reviews should be conducted, and when reviews should be held.
-- Monitors the development process to ensure that the standards are being followed.
-- Reports the software process to project management and to the customer.
Process Quality Assurance -Product & Process Standards - One of the most important tasks of the QA team is the development and maintenance of product and process standards. The standards at Global Bridge:
Provide an encapsulation of best, or at least most appropriate, practice.
Provide a framework around which the QA process may be implemented.
Assist in continuity where work carried out by one person is taken up and continued by another.
Acceptance of Standards
Engineers are involved in the development of product standards.
Reviews and modifies standards regularly to reflect changing technologies.
Provides software tools to support the standards where possible.
Decides with the project manager, at the beginning of a project:
which standards should be used without change.
which should be modified.
which should be ignored.
which new standards must be developed.
Knowledge Database
- The QA team at Global Bridge
Follows the software technology developments.
Stores the information gained and makes it locally available.
Advertises interesting and relevant developments.
Responds to queries by the Software Director, project teams and individual developers.
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